Refund Policy

Effective date: September 15, 2026

This page states Mega Play Adventure's intended policy in full, but it needs sign-off from a qualified professional for the jurisdictions we actually ship to before it goes live.

Overview

Returns are accepted within the window described on the Shipping & Returns page. This page covers how and when the refund itself is issued.

Timing

Refunds are issued once we've received and inspected the returned item. Card refunds typically take a few business days to appear depending on your bank; other payment methods may be faster.

Amount

You receive the product price plus any tax paid on it. Original shipping is refunded if the return is due to our error or a defect; otherwise it isn't. There is no restocking fee.

Partial Refunds

Items returned with missing accessories or damage beyond normal inspection wear may receive a partial refund. We'll tell you the reduced amount before processing, not after.

Contact

Questions about a specific refund: hello@megaplayadventure.com with your order number.