Refund Policy
Overview
Returns are accepted within the window described on the Shipping & Returns page. This page covers how and when the refund itself is issued.
Timing
Refunds are issued once we've received and inspected the returned item. Card refunds typically take a few business days to appear depending on your bank; other payment methods may be faster.
Amount
You receive the product price plus any tax paid on it. Original shipping is refunded if the return is due to our error or a defect; otherwise it isn't. There is no restocking fee.
Partial Refunds
Items returned with missing accessories or damage beyond normal inspection wear may receive a partial refund. We'll tell you the reduced amount before processing, not after.
Contact
Questions about a specific refund: hello@megaplayadventure.com with your order number.